US Size 5.5 (EUR Size 21) = Insole Length 13.5 (CM)
US Size 6 (EUR Size 22) = Insole Length 14 (CM)
US Size 7 (EUR Size 23) = Insole Length 14.5 (CM)
US Size 8 (EUR Size 24) = Insole Length 15 (CM)
US Size 8.5 (EUR Size 25) = Insole Length 15.5 (CM)
US Size 9 (EUR Size 26) = Insole Length 16.1 (CM)
US Size 10 (EUR Size 27) = Insole Length 16.7 (CM)
US Size 11 (EUR Size 28) = Insole Length 17.3 (CM)
US Size 11.5 (EUR Size 29) = Insole Length 17.9 (CM)
US Size 12.5 (EUR Size 30) = Insole Length 18.5 (CM)
Delivery times vary according to location, and are estimated as follows:
United States | Approx. 2-5 weeks
Canada, Australia & New Zealand | Approx. 2-4weeks
United Kingdom & Europe | Approx. 2-5 weeks
Central/South America | Approx. 2-5 weeks
Asia & Rest of World | Approx. 2-5 weeks
Processing time: Items will ship within 2-7 business days.
We do our best to ship as soon as possible and often you will receive your order much sooner.
However please note that we cannot guarantee delivery times and in the rare case of unforeseen issues with courier or logistics delivery may take longer.
If your order has not arrived within 90 days from dispatch you will be eligible for a full refund.
Upon receipt of your ordered items, you can return them to us within 14 days and we will send you a full refund (return costs are the responsibility of the customer). Before any return, you must contact the customer service via this email address : email@example.com
Returned merchandise must have be unused/unworn and returned in its original packaging (un-opened) within 15 days. We don't do exchange, only refunds.
Exchanges (if applicable)
You are eligible for an exchange if the item is defective, damaged or incorrect. If you would like to exchange your purchase for the same item, please send us an email at firstname.lastname@example.org within 14 days of receiving your purchase.
Please contact email@example.com with any queries you may have regarding a refund or return.